I was involved in a terrible MVC with a drunk driver. It was one of the worst days of my life. As a Paramedic, I know what happens during this type of incident. As a victim though, I had no idea what should happen next. The incredible people at North City were there for me every step of the way.
I very highly recommend North City for any and all of your insurance needs. North City has been taking care of my insurance needs for close to 20 years. Low rates with excellent coverage is great, but when you combine it with first rate service, congeniality and respect is really is unbeatable. I think that whole attitude is what I liked right from the very first and I guess its genuine enough because it hasn’t changed in 20 years.
I want to compliment North City and Aviva for their response to our recent claim. While the flood we sustained was minor in nature is was severe enough to upset our household and lifestyle for a considerable time frame. Through the efforts of the adjuster and all involved, our home is now back to normal. From your office staff to the people on site doing the work, everyone was diligent and professional in their approach to our claim.
I just wanted to send a quick note of thanks for the excellent experience I had with North City after my vehicle sustained some significant damage when hit by a bus while parked.
From my first phone call, my claims agent, Eric was helpful and efficient. He even managed to make me laugh at a time when that was the last thing I expected to be doing.
Every step required was clearly communicated and outlined in follow up emails. I received timely responses back to all my questions and requests for additional information. Since this was my first ever insurance claim, I greatly appreciated the details provided to help understand and navigate the process.
Thank you again for an excellent and stress-free experience!
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